Privacy Policy

Fallowfield Dental ("we," "our," or "us") operates the website fallowfielddental.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or use our services, in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

1. Information We Collect

Personal Information You Provide

We may collect the following personal information when you voluntarily submit it through our Site:

• Full name
• Email address
• Phone number
• Service preferences and inquiries
• Any other information you choose to provide in your message

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website or source
• Device type and operating system

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and schedule appointments
• To provide information about our dental services and the Canadian Dental Care Plan (CDCP)
• To improve our Site and user experience
• To comply with legal and regulatory obligations
• To protect the security and integrity of our Site

3. Consent

By using our Site and submitting your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions and reasonable notice.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information only in the following circumstances:

• To service providers who assist us in operating our Site and business (e.g., hosting providers, email services)
• As required by law, regulation, or legal process
• To protect the rights, property, or safety of Fallowfield Dental, our patients, or others
• In connection with a business transfer, merger, or acquisition

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When your information is no longer needed, we will securely dispose of it.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw your consent to the collection, use, or disclosure of your information
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated

8. Third-Party Links

Our Site may contain links to third-party websites (such as the Government of Canada CDCP portal). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: